Worst Pizza Place EVER (Rocco’s NY Pizza, Decatur, GA)

Are two bad calzones worth a blog post?

Not really. But those two calzones were just the beginning of a ridiculously annoying experience with Rocco’s NY Pizza at 2064 North Decatur Road, Decatur, GA, and ultimately I just had to share and warn the world about this place. Continue reading

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Adventures In Customer Service: Guild Wars (NCSOFT)

Years ago, I got into Guild Wars, loved the game, and have been looking forward to Guild Wars 2. I also played some City of Heroes, which is from the same company, NCSOFT.

My favorite character to play in Guild Wars was a ranger/warrior named Otter of Darkwood. Lean and shapely, with long auburn hair, I enjoyed her so much I rebuilt her in several other games I’ve tried over the years, like Age of Conan and Oblivion.

This morning, I remembered Otter and figured I’d pop into the game and kill some things with her. (The shot above I found on my computer, taken long ago).

I clicked on the dusty old Guild Wars icon, and the game went into its auto-update mode, drawing in all the changes and such that have occurred in the many long months since I entered its world. Finally it was ready. I signed in.

And got an error message telling me my account was banned.

Continue reading

Is This A Ride (A Customer Service Nightmare)

Anyone who has ever had to work in a customer service position will be able to identify with this Disney employee.

At the Disney parks, there are Mickey Mouses hidden all over. Can you find the “hidden Mickeys” in this picture?